Support
Returns & refunds
We want you to be happy with your order. Here's how returns work and what to do next.
Return window
You have 14 days from the date of your order to start a return.
What can be returned
Unworn, unused stock items in their original condition can be returned for a refund or replacement.
Personalised items
Items personalised for you (names, numbers, engraving or custom messages) can only be returned if they are faulty, damaged in transit, or supplied incorrectly.
Refunds
Once your return arrives and is checked, refunds are issued to your original payment method. Please allow a few working days for it to appear.
How to return an item
- Start your return online — we'll find your order and ask which items you're sending back.
- Print your returns slip and address label, or write your return reference clearly inside the parcel.
- Send the parcel back and keep your proof of postage until the return has been processed.